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Our process

Thorough, straight forward sign ups

We’ve been supporting apprentices and trainees for a long time.  Our team of experts know how to navigate the process here in WA, and across the nation, to make sure your apprentice or trainee is equipped and ready for work.

Before you sign-up, we’ll make sure:

  • Your apprentice or trainee is enrolled in a suitable qualification
  • You are working with a fitting training provider to attain locally skilled workers

It is essential to do some research and make some fundamental decisions before you start. We recommend using this checklist to prepare:

  • Do you understand the award and the minimum terms and conditions for employing an apprentice or trainee?
  • Decide on the employment status – full-time or part-time?
  • Work out the correct rates of pay and entitlements.
  • Decide on the hours and roster.
  • Get familiar with the correct payslip and record-keeping obligations.
  • Review your workplace health and safety and workers’ compensation.
  • Choose a training provider.

Our FAQ is a good place to start

The team at Apprenticeship Support Australia will ask a set of simple questions of you and your apprentice candidate, over the phone.

We’ll make sure that all parties can deliver on their responsibilities and understand that they will be entering into a legal contract.

There is a 24-hour cooling-off period after the Initial Assessment – which provides a buffer for all parties to consider the requirements of the national training contract fully.

Once you and your apprentice or trainee are happy to continue, Apprenticeship Support Australia will book in a sign-up appointment.

Our Consultant will come out to meet with you. They will:

  • Help to complete the National Training Contract
  • Sight the required evidence
  • Confirm required information, including your nominated training provider, supervisory arrangements and ensuring the chosen qualification aligns with the intended occupational outcome.

We’ll take care of this for you. The Apprenticeship Office, operated by the Department of Training and Workforce Development, will assess the training contract, consider the qualification’s appropriateness to the occupational outcome, and ensure appropriate supervisory arrangements are in place. Once the contract is assessed and deemed appropriate, the contract is approved.

If there are any issues, the Apprenticeship Office will contact you for more information.

Meanwhile, Apprenticeship Support Australia will undertake a formal eligibility assessment for your federal incentives’ entitlements. We will send out a letter via email that outlines the federal incentives that you are eligible for, the amounts and when they become due to be claimed and expire.

The Apprenticeship Office notifies Apprenticeship Support Australia when the contract is approved.

The Apprenticeship Office also notifies the nominated Training Provider. They will then be in contact to set up a Training Plan for the apprentice or trainee. In WA, the Training Provider has a maximum period of 6 weeks to set up the Training Plan and notify the Apprenticeship Office that it is agreed with you.

We’ll set up a Claims and Contact Schedule to let you know exactly when to submit your claims. We will contact you via email when your claims are due and when they must be submitted by to avoid any amounts expiring. Throughout the term of the Training Contract, Apprenticeship Support Australia will be in contact with you and your apprentices and trainees to check in that all is progressing well. And we will make Mentoring recommendations and referrals, if needed, along the way.

Lastly, we’ll give you access to our Employer portal, Apprenticeships Direct. This will give you access to neat information on all your where all your contracts and claims are up to and provide you with data insights on your training investments.

Email us or call 1300 363 831

To start your preparation
or for more information about
apprenticeships and traineeships
check our FAQ