Training Contract Variations
If your enquiry relates to changes or variations to a training contract (for example: change of hours, termination, transfer to a new employer, extension or suspension, RTO change, employment type or qualification), further information is available from the Department of Training and Workforce Development (DTWD) – Apprenticeship Office:
Apprenticeship Office: Fact sheets, forms and documents
Pay Rates, Awards & Leave Entitlement Queries
Advice (for Employers) depending on your business type:
- Pty Ltd business (Federal system employer)
Fair Work Ombudsman 13 13 94
Contact us – Fair Work Ombudsman - Sole trader or unincorporated business (WA state system employer)
Wageline 1300 655 266
Contact Wageline
ADMS Access & Federal Incentive Claims
For support accessing ADMS or lodging federal incentive claims, please contact our Incentives Team:
- 1300 363 831 (Option 2 – Incentives)
- Helpful resources: ADMS Access Set up – Apprenticeships Data Management System (ADMS)
WAAMS Access & State Incentive Claims
If you require support accessing ADMS or lodging state employer claims, please contact DTWD Apprenticeship Office:
- Phone: (08) 6551 5000
- Email: [email protected]
- WAAMS: WA Apprenticeship Management System (WAAMS) Client Portal
WAAMS Technical Support
For assistance with logging into WAAMS or any technical issues related to the portal, please contact DTWD Apprentice Office:
- Phone: 13 19 54 (Option 3)
- Email: [email protected]
